Terms and Conditions

Welcome to Wyspworks Terms and Conditions page. Please read carefully through the below information before you make a purchase, as by placing an order you are bound by the Terms and Conditions set out below.


The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. This website may include inaccuracies or typographical errors. Wyspworks may make changes in the products and prices described on this website, and to the content of this website at any time or day without any notice.

In no event shall Wyspworks be liable for any direct, indirect, special, incidental, or consequential damage (including loss of business, revenue, profits, use, data or other economic advantage) however it arises, whether for breach of contract, negligence, equity, or otherwise even if Wyspworks has been previously advised of the possibility of such damage.

In connection with your viewing and use of this website, except for any commercial transactions that may be undertaken in connection with the Wyspworks website, we shall not be liable for any damages, liability, loss, harm, cost, expense, or injury suffered in any connection with the Wyspworks website whatsoever, including as a result of using, accessing, copying, or downloading any part of this website's content.

You agree to have sole responsibility for adequate protection and backup of data and/or equipment used in connection with the website and will not make a claim against Wyspworks for lost data, data corruption, inaccurate output, communication interception, work delays or lost profits resulting from any use of the Wyspworks website. 

Intellectual Property

Wyspworks shall enforce its rights concerning this website in the event of any infringement, interference, or contravention of its rights, title or interests in any aspect of this website. This website is protected under the copyright laws of Australia and other countries.

No person, unless specified, has permission to download, display, post, record, mirror, duplicate, copy, retransmit, redistribute, commercially exploit, reproduce or republish any part or aspect of this website in any form, or any information found of this website, by any means whether by electronic, mechanical, recording, photocopying, photographic means or otherwise.


Burn Time and dimensions

The actual burn time of each candle depends on a number of environmental factors, therefore the times given are a rough approximation. All product dimensions are to the nearest mm and are subject to change without notice.

Candle safety, frequently asked questions and hints and tips

Candle safety is extremely important to Wyspworks. We recommend that you carefully read our FAQ an Candle Care page, where we detail how to safely use Wyspworks candle.

Refund Policy

Please refer to our Refunds and Returns Policy page for details on this.

Contactless Collection

We offer contactless collection from Katoomba. Simply contact us via our website to notify your wishes, and we will refund your shipping and organise a collection day and time.